Program Manager for Online Programs GSE On-Line Education
Job Description
Program Manager for Online Programs
GSE On-Line Education, Lincoln Center
Fordham University
Fordham University has an excellent reputation as a dynamic institution located in New York City. Founded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.
- Fordham University offers a comprehensive and competitive benefits package to its employees, which includes medical, dental, vision, life, and disability insurance.
- We offer tuition remission for employees and their dependents
- A generous employer match towards a 403(b) retirement plan.
- As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC), Fordham is considered a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.
- As part of its work-life balance program, the University provides generous PTO including 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, and holidays that include paid time off between Christmas and New year.
- University employees have access to the Employee Assistance Program (EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.
Hybrid Policy:
Please review the Hybrid Policy here.
https://www.fordham.edu/human-resources/policies-guides-and-agreements/hybridremote-work-policy-for-administrators/
Position Summary
Reporting to the Director of Online Learning, the Program Manager for Online
Programs provides administrative and programmatic assistance to the Director of
Online Learning. The incumbent works closely with the Graduate School of
Education online programs and manages their administrative systems, including
policies and procedures. The incumbent ensures timely and accurate input of
data and reporting. This position may require occasional evening and weekend
work hours.
Essential Functions
∙Works closely with the Director of Online Learning, Associate Dean, Dean,
Student Success Counselor, and other administrators and faculty to
provide cohesive, smooth operational delivery of online programs.
∙Develops, documents, implements, and evaluates internal processes and
procedures. Maintains, revises, and disseminates handbooks and
procedural guides with an eye for accuracy and efficiency. Establishes the
organizing structure of the office.
∙Plans, organizes, and manages document repository using Google Drive
and Google Suite applications.
∙Gathers and analyzes results from administered surveys and
communicates them to related stakeholders; Maintains records and
statistics for reports related to the Office of Online Learning. Maintains
continuity of work operations by discovering, analyzing/gathering
information, determining needs, documenting and communicating needed
actions to leadership.
∙Works with Division Chairs and the Student Success Counselor to ensure
accuracy in course offerings and projected course offerings.
∙Leads project management and prioritizes projects to optimize the
workflow of the office.
∙Schedules special events as needed with planning logistics, for in-person,
hyflex, and virtual gatherings.
∙Maintains up-to-date scheduling calendar for the Office of Online Learning.
∙Leads oversight of graduate assistants.
Essential Functions Note
This list is not intended to be an exhaustive list.
The University may assign additional related duties as necessary.
Additional Functions
∙ Communicates with students.
∙ Onboards adjuncts as necessary for out of tri-state area adjuncts.
Required Qualifications: Education and Experience
∙ Bachelor’s degree
∙ A minimum of 2 years of administrative and direct customer service
experience in a school or educational setting
Required Qualifications: Knowledge and Skills
∙ Technical proficiency software applications such as Microsoft Word, Excel,
Google Suite
∙ Ability to function independently as well as part of a team and able to
adapt to changes in priorities.
∙ Strong organizational skills, self-motivated, and detail-oriented
∙ Possess clear, effective, and diplomatic communication skills
∙ Exceptional interpersonal and relational skills, with an attitude of
enthusiasm when working with students, faculty, & staff
∙ Ability to demonstrate sound judgment and initiative in solving problems
∙ Ability to deal effectively with changes in priorities, unexpected events or
unanticipated demands
∙ Successful candidates should have a knowledge of and commitment to
the goals of Jesuit Education.
Preferred Qualifications
∙ Master’s degree in business, education, or related discipline
∙ Experience in project management
∙ Minimum of 5 years of administrative and direct customer service
experience, preferably in a school or educational setting
∙ Technical proficiency in specialized platforms such as Interfolio,
DegreeWorks, Banner, Slate, and Blackboard
Minimum Starting Salary: $70,000
Maximum Starting Salary: $85,000
Note: Salary is commensurate with qualifications, experience, and skills.
START DATE: ASAP
APPLY HERE: https://careers.fordham.edu/postings/7289
ABOUT FORDHAM
Founded in 1841, Fordham is the Jesuit University of New York, offering an
exceptional education distinguished by the Jesuit tradition to more than 16,000
students in its 9 colleges and schools. It has residential campuses in the Bronx
and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center
Biological Field Station in Armonk, N.Y., and the London Centre in the United
Kingdom.
Fordham University is committed to excellence through diversity and
welcomes candidates of all backgrounds.
Fordham is an Equal Opportunity Employer – Veterans/Disabled and other
protected categories
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