Student assistants provide superior customer service to all patrons while assisting with daily, routine library operations. Students will: answer questions, check out materials, teach patrons how to print, assist with troubleshooting technological issues, scan articles, shelve books, and conduct basic research to respond and refer reference questions. Students may also be responsible for opening, closing and staffing the library independently. 

Current NCSU student with at least two semesters left before graduation. (Students graduating on or before May 2024 are not eligible.) 

Excellent interpersonal, communication (verbal and written), and problem solving skills, including ability to understand needs of diverse users. Able to read and follow instructions, procedures and department policies and adjust readily to changes. Desire to provide courteous, accurate, and confidential service. Dependable and punctual. Basic computer skills with Google email/apps, Microsoft Office, and Internet searching. 

Experience in a customer service position or other situation involving assisting the public. Experience with searching online library catalogs or databases is a plus, but not required. 

N/A

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.