Diversity is a core value of University of WA Bothell. We believe the power of diversity enriches all of us by exposing us to a range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. To learn more, read our Diversity Statement.
UW Bothell’s School of Business has an outstanding opportunity open for a Temporary, Full-Time Counseling Services Coordinator.
Responsibilities of the Counseling Services Coordinator:
Student Support Services including Academic Advising:
Provide students with guidance in academic planning, leveraging specialized knowledge related to the School of Business's undergraduate programs at Bothell and Bellevue-ELC and in other areas such as internships and independent studies.
Evaluate and monitor academic progress for current students. Assist students in academic difficulty, including course/credit load recommendations, referral to campus resources, and the development of an academic plan. Monitor for satisfactory progress and support undergraduate retention efforts. Mediate and escalate student issues as appropriate.
Collaborate with other units such as UWEO, financial aid, and the Student Success Center, to ensure optimal student advising and support. Participate in advisor summits and exchanges.
Assist students in preparing various forms (applications, waivers, petitions). Respond to requests from other organizations within the University for recommendations on student petitions and for student information such as verification of credits and satisfaction of degree requirements. Maintain student advising documentation as required. Use computerized confidential student records, including EAB, SDB, MyPlan and EARS.
Administer the processes for key undergraduate Business program processes, including student applications for Internships and Independent Studies for credit as well as petitions for transfer credits, course repeats and prerequisite waivers. Ensure required approvals prior to completing registration actions and/or student record updates.
Execute and enhance the School’s processes for addressing graduation issues resulting from closed-classes and other course enrollment issues.
Create or contribute to program advising informational materials, including major and minor planning sheets, student handbook, e-mail updates to all Business students, brochures, and web documentation.
Work effectively with faculty and staff on implementation of program changes. Provide feedback to faculty and staff on potential student impact of program changes.
Orientation and Advising Workshops:
In collaborate with Orientation and Transition Programs, plan and conduct year-round, effective student orientation programs for newly admitted Business students (both internal applicants and external transfer students).
Organize and conduct quarterly major planning and graduation application workshops. Prepare necessary forms and maintain related documentation.
Maintain and enhance workshop materials, including on-line videos.
Undergraduate Program Administration and Support:
General program administrative support as needed.
Create and maintain reports to track student information or provide research data. Recommend and implement changes to programmatic policies that impact both students and degree requirements.
Provide guidance to student workers performing reception and office support tasks.
Assist in the annual program events.
Participate in various advising events, both on-campus and off-campus. Provide informational presentations about the Business program.
Contribute to process improvement efforts within the undergraduate Business program office to improve services and efficiencies.
Other duties as assigned.
Note that the responsibilities of this position primarily apply to the Business programs at Bothell but will also apply to the Eastside Leadership Center (ELC) in Bellevue.
Bachelor's Degree in Business, Social Science or related field
4-5 years of academic advising in higher education or closely related experience in the area of recruiting and admissions.
Proven experience in developing and providing high value-add program services to students and the university.
Demonstrated commitment to providing excellent student services, working collaboratively with students, faculty, staff and community partners from diverse backgrounds.
Capable of managing multiple projects simultaneously; managing and tracking complex details; and comprehending multiple perspectives.
Strong organizational, administrative, and problem-solving skills.
Effective written and interpersonal communication skills.
Ability to interact and build relationships across departments and schools.
Some experience with data collection and analysis.
Proficiency in standard office software, including Microsoft Word, Excel and Powerpoint.
Knowledge of federal, state, and local laws, regulations, and policies related to student records and information systems.
Experience with University of Washington systems including SDB, EARS, Slate and MyPlan.
Knowledge of University of Washington policies and procedures related to student counseling services.
Working knowledge of community college transfer processes and articulation agreements.
Master’s degree or equivalent experience.
Advise current undergraduate Business students on University, campus and School policies and degree requirements for the Business major with related concentrations and options. Respond to related student inquiries and requests, providing clear direction, useful input and/or helpful solutions consistent with University, campus and School policies.