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Academic Advisor School of Business
Kelley School of Business in Indianapolis, Indiana
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Date Posted April 12, 2018
Graduate Business School -Admin-Student Services
Employment Type Fulltime
Application Deadline Open until filled
Position Title Academic Advisor School of Business
Campus East - Richmond
Department Information

IU East at a Glance

Indiana University East, a regional campus of Indiana University, offers residents of eastern Indiana, western Ohio, and beyond a broad range of bachelor’s degrees and selected master’s degrees and certificates through its traditional main campus in Richmond, off-campus sites, and online program options. IU East values a diversity of backgrounds, experiences, and intellectual perspectives among its faculty, staff, and students and in its contributions to the cultural and economic development of the communities it serves. Learn more about IU East.

Job Summary

Indiana University East is accepting applications for the Academic Advisor position within the School of Business. The Academic Advisor is an integral component of the advising staff in the School of Business and Economics. The advisor is responsible for providing academic advising to students enrolled in distance education and campus-based degree programs related to the School of Business. This includes assisting with registration, providing guidance in course selection, and facilitating the students’ understanding of degree requirements and university policy. In accordance with FERPA, the advisor must also maintain accurate and complete records of students; progress toward degree completion. The advisor provides students with a high level of service through meetings, telephone calls, email, and internet conferencing. In order to perform the duties of this position, the advisor must possess strong communication skills, be able to adapt to the demands of a diverse student population, and pay careful attention to detail. This position has an average caseload of 300 – 350 students. Generally, the advisor is expected to be on campus during normal business hours (8:00 a.m. – 5:00 p.m., Monday – Friday) but occasionally attendance will be necessary for evening or weekend functions.

Characteristic Duties and Responsibilities:

Advise distance education and campus-based students in degree areas related to the School of Business and Economics: Assist students with registration; provide guidance in course selection; provide the highest level of service via telephone, email, and internet conferencing.

Facilitate student academic success through appropriate suggestions regarding study habits and career information resources, referral to appropriate personnel and academic services on campus and explanation in the processing of procedural policies.

Monitor and evaluate student academic progress; serve as liaison with instructors to resolve problems and initiate corrective action to include referral to tutoring services, drop/add, restructuring study habits and/or recommendations regarding resources and priorities.

Maintain written and electronic student files and records, test scores and related academic advising information; maintain confidentiality and follow FERPA requirements.

Collaborate with the Office of Financial Aid, University College, the Center for Teaching and Learning, the Office of Student Records, and the Office of Admissions to ensure efficient transitions for distance and campus-based students.

Attend staff meetings, serve on committees and represent the institution at local, state, and professional organizations; work as a member of the Business and Economics team to ensure student inquiries are followed up on in a timely manner; refer students to appropriate departmental or school personnel for further information on specific programs, courses or services. Assist with special projects and other duties as assigned.

Coordinate and collaborate with professional advisors and academic departments on advising issues; keep up-to-date on changes to general education as well as changes to degree programs; amend advising sheets and web documents as needed.

Required Qualifications
  • This position requires a Master’s degree in higher education, student personnel or related field.
  • This position requires at least two (2) years of experience in academic advising, admissions, career counseling or a related higher education area. A combination of graduate assistant and professional experience is acceptable. Experience working with at-risk students preferred.
Preferred Qualifications
  • Knowledge of subject matter within the school.
  • Knowledge of student development theory and the infrastructure and values of higher education.
  • Skill in project management, including organization, prioritization and time management.
  • Skill in interpersonal communication; demonstrated ability to establish and develop productive and collegial relationships, collaboration, and communication with on campus constituencies (e.g., staff, faculty, students, managers, etc.) and building effective teams as needed.
  • Skill and technical proficiency in electronic document management systems, student information systems, i.e. PeopleSoft and MS Office Suite.
  • Skill and technical proficiency in the application of social media tools for recruitment/advising.
  • Ability to plan, coordinate, prioritize, and effectively execute multiple initiatives, programs, and events, and meet established deadlines.
  • Ability to communicate clearly and effectively both in writing and verbally; demonstrated effective public speaking skills.
  • Ability to collect, compile, analyze and evaluate information and make verbal or written presentations based on information.
  • Ability to apply student development theory to contemporary advising practices.
  • Ability and willingness to learn aspects of educational technology, including distance learning.
  • Ability to analyze problem situations, identify feasible solutions, and present recommendations in a concise, logical and systematic manner-anticipating issues and the consequences of the decisions and actions.
  • Ability to work with confidential and sensitive information and records.
  • Ability to commit to the highest ethical standards.
  • Ability to participate in evening and weekend commitments as necessary.
  • Ability to learn and perform all essential job functions accurately with minimal direction.
  • Demonstrate adaptability and flexibility required to work in fast-paced office setting.
  • Demonstrate experience, and/or willingness, in working effectively in a culturally diverse workplace and/or serving clientele from a variety of racial and cultural backgrounds. Ability to work successfully with first-generation and low income students as well as students with disabilities.
Working Conditions / Physical Demands  
Salary Range The expected starting salary for this position is $36,000.00-$42,000 per year. IU East offers an excellent benefit package. For more information, please click here.
Salary Plan PAE
Salary Grade 3SA
FLSA Exempt
Work Location  
Job Category Administrative/Professional

Posting Detail Information


Posting Number 07607P
Open Date 04/10/2018
Close Date 04/25/2018
Open Until Filled No
Posting Disclaimer This posting may be closed at any time at the discretion of the University, but it will remain open for a minimum of 5 business days.
Special Instructions Summary
*Please mention to employers when applying for this job*
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